Management Notes

Reference Notes for Management

Ways to improve Active Listening – Active Listening | Business Communication II

Ways to improve Active Listening

Ways to enhance Active Listening

Active listening is a communication technique especially used in counseling, training, and conflict resolution which requires that the listener should fully concentrate, understand, respond, and then remember what is being said. Listening requires you to engage your mind, to pay attention to the sound, to concentrate on the speaker, to gather information, organize it, interpret and retain it when it is necessary.

Poor or passive listening is caused by a lack of interest or external distractions, selective hearing, and more importantly due to insufficient attention paid to the speaker. Such listening can lead to misunderstanding, can feel the presentation boring, cliched, or highly technical for them. There are some ways to enhance active listening which is as follows:

Read more