Options:
A. inspection at the end of the production process.
B. an increase in numerical quotas to boost productivity.
C. looking for the cheapest supplier.
D. training and knowledge.
E. all of the above.
D. training and knowledge.
Productivity measurement is complicated by:
Options:
A. the competition’s output.
B. the fact that precise units of measure are often unavailable.
C. stable quality.
D. the workforce size.
E. the type of equipment used.
B. the fact that precise units of measure are often unavailable.
Options:
A. low volume, high variety
B. Finished goods are usually made to a forecast and stored.
C. Operators are less broadly skilled.
D. high fixed costs, low variable costs
E. low inventory
A. low volume, high variety
Options:
A. inventory requirements
B. capacity needs
C. personnel levels
D. technology
E. All of the above influence layout decisions
Options:
A. repetitive process.
B. continuous process.
C. line process.
D. intermittent process.
E. specialized process
Options:
A. eliminating almost all inventory through just-in-time techniques
B. minimizing space requirements by reducing the distance a part travels
C. pushing responsibility to the highest level possible through centralized decision making
D. educating suppliers to accept responsibility for helping meet customer needs
E. building worker flexibility through cross-training and reducing job classifications
C. pushing responsibility to the highest level possible through centralized decision making
Options:
A) Total quality is about reaching a peak level of quality and maintaining it.
B) Total quality is about building quality into every step of the production process.
C) Total quality is about shifting the responsibility for quality control to one team.
D) Total quality is about inspecting products when they are finished.
E) Total quality is like visiting a doctor to treat the symptoms as opposed to remedying the source of the illness.
B) Total quality is about building quality into every step of the production process.
Options:
A) supplier evaluation, supplier development, and supplier selection
B) Theory X, Theory Y, and Theory Z
C) many suppliers, few suppliers, and keiretsu
D) cost-based price model, market-based price model, and competitive bidding
E) traditional auctions, reverse auctions, and online exchanges
D) cost-based price model, market-based price model, and competitive bidding
Options:
a) True
b) False
The Correct Answer Is:
b) False
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Options:
A. employees.
B. top executives and directors.
C. stockholders.
D. customers.
B. top executives and directors.