Management Notes

Management Notes

Reference Notes for Management

T5

Competitive dynamics refers to the 

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Competitive dynamics refers to the

Competitive dynamics refers to the

 Options:

A. circumstances in which competitors are aware of the degree of their mutual interdependence resulting from market commonality and resource similarity.
B. set of competitive actions and competitive responses the firm takes to build or defend its competitive advantages and to improve its market position.
C. total set of actions and responses taken by all firms competing within a market.
D. ongoing set of competitive actions and competitive responses between competitors as they maneuver for advantageous market position.

The Correct Answer Is:

C. total set of actions and responses taken by all firms competing within a market.

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Outsourcing strategies can offer such advantages as 

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Looking for the answer to the question below related to Management? Outsourcing strategies can offer such advantages as  Options: A. increasing a company’s ability to strongly differentiate its product and be successful with either a broad differentiation strategy or a focused differentiation strategy. B. obtaining higher quality and/or cheaper components or services, improving a company’s … Read more

Among the advantages of cycle counting is that it 

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Among the advantages of cycle counting is that it

Among the advantages of cycle counting is that it

 Options:

A. makes the annual physical inventory more acceptable to management.
B. does not require the detailed records necessary when annual physical inventory is used.
C. does not require highly trained people.
D. allows more rapid identification of errors and consequent remedial action than is possible with annual physical inventory.
E. does not need to be performed for less expensive items.

The Correct Answer Is:

D. allows more rapid identification of errors and consequent remedial action than is possible with annual physical inventory.

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Which of the following activities takes place most immediately once the mission has been developed?

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Which of the following activities takes place most immediately once the mission has been developed?

Which of the following activities takes place most immediately once the mission has been developed?

 Options:

A. The firm develops alternative or back-up missions in case the original mission fails.
B. The functional areas develop their functional area strategies.
C. The functional areas develop their supporting missions.
D. The ten OM decision areas are prioritized.
E. Operational tactics are developed

The Correct Answer Is:

C. The functional areas develop their supporting missions.

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Which of the determinants of service quality involves performing the service right the first time? 

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Which of the determinants of service quality involves performing the service right the first time

Which of the determinants of service quality involves performing the service right the first time?

 Options:

A. access
B. courtesy
C. credibility
D. reliability
E. responsiveness

The Correct Answer Is:

  • D. reliability

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A manager must know enough about the it architecture and it infrastructure so that he or she can: 

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A manager must know enough about the it architecture and it infrastructure so that he or she can:

A manager must know enough about the it architecture and it infrastructure so that he or she can:

 Options:

A. Select the correct wireless provider.
B. Make realistic use of IT and know what to expect from IT.
C. Choose the appropriate IT infrastructure components.
D. Limit future business options.
E. Ensure a rigid IT structure.

The Correct Answer Is:

B. Make realistic use of IT and know what to expect from IT.

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If the goals of jit partnerships are met, which of the following is a result? 

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If the goals of jit partnerships are met, which of the following is a result?

If the goals of jit partnerships are met, which of the following is a result?

 Options:

A. For incoming goods, receiving activity and inspection are outsourced.
B. In-transit inventory falls as suppliers are located closer to facilities.
C. Suppliers maintain a variety of customers to reduce risk.
D. In-plant inventory replaces in-transit inventory.
E. All of the above are consequences of meeting the JIT partnership goals.

The Correct Answer Is:

B. In-transit inventory falls as suppliers are located closer to facilities.

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Which of the following is true regarding services scheduling?

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Which of the following is true regarding services scheduling?

Which of the following is true regarding services scheduling?

 Options:

A. The critical ratio sequencing rule is widely used for fairness to customers.
B. The emphasis is on staffing levels, not materials.
C. Reservations and appointments are often used to manipulate the supply of services.
D. Labor use can be intensive, and labor demand is usually stable.
E. All of the above are true.

The Correct Answer Is:

B. The emphasis is on staffing levels, not materials.

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Which of the following is not an advantage of the “few suppliers” sourcing strategy?

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Which of the following is not an advantage of the "few suppliers" sourcing strategy?

Which of the following is not an advantage of the “few suppliers” sourcing strategy?

 Options:

A. suppliers have a learning curve that yields lower transaction and production costs
B. suppliers are more likely to understand the broad objectives of the end customer.
C. less vulnerable trade secrets.
D. creation of value by allowing suppliers to have economies of scale.
E. suppliers’ willingness to provide technological expertise

The Correct Answer Is:

C. less vulnerable trade secrets.

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All of the following are resources of an organization except 

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All of the following are resources of an organization except

All of the following are resources of an organization except

 Options:

A. an hourly production employee’s ability to catch subtle quality defects in products.
B. oil drilling rights in a promising region.
C. weak competitors in the industry.
D. a charity’s endowment of $400 million.

The Correct Answer Is:

C. weak competitors in the industry.

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Job satisfaction results in stronger ______ and lower levels of ______. 

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Job satisfaction results in stronger ______ and lower levels of ______.

Job satisfaction results in stronger ______ and lower levels of ______.

 Options:

A. job involvement; work-life balance.
B. motivation; life satisfaction.
C. organizational commitment; perceived stress.
D. perceived stress; life satisfaction.
E. perceived stress; absenteeism.

The Correct Answer Is:

C. organizational commitment; perceived stress.

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