Management Notes

Reference Notes for Management

Communication without words is called :

Communication without words is called :


  • A) Non-verbal Communication
  • B) Verbal Communication
  • C) Oral Communication
  • D) Written Communication

The Correct Answer Is:

  • A) Non-verbal Communication

Answer Explanation:

Non-verbal communication is the correct answer (Option A) because it encompasses all forms of communication that do not involve spoken or written words. It is a fundamental aspect of human interaction and includes various non-verbal cues and signals such as body language, facial expressions, gestures, tone of voice, and even silence.

Non-verbal communication plays a crucial role in conveying emotions, intentions, attitudes, and messages, often complementing or even superseding verbal communication.

Now, let’s discuss why the other options are not correct:

B) Verbal Communication:

Verbal communication involves the use of words, either spoken or written, to convey messages, thoughts, and ideas. It is the exact opposite of non-verbal communication. Verbal communication can be through face-to-face conversations, phone calls, speeches, presentations, written documents, and more.

Since verbal communication explicitly uses words, it cannot be classified as communication without words.

C) Oral Communication:

Oral communication is a subset of verbal communication, specifically referring to spoken communication. It involves the use of spoken words and vocalizations to convey information, express thoughts, or engage in conversation.

While oral communication primarily relies on spoken words, it can also incorporate non-verbal elements such as tone of voice, intonation, and pauses. However, it is not synonymous with non-verbal communication. Oral communication is essentially a form of verbal communication that uses spoken words.

D) Written Communication:

Written communication involves the use of written words, symbols, or text to convey information, thoughts, or messages. It can take various forms, including letters, emails, reports, memos, text messages, and more. Written communication is a subset of verbal communication, as it still relies on the use of words, albeit in written form.

Like oral communication, written communication can incorporate non-verbal elements such as punctuation and formatting, but it remains fundamentally different from non-verbal communication, which doesn’t use words at all.

In summary, non-verbal communication (Option A) is the correct choice because it specifically refers to communication that occurs without the use of words, relying on gestures, body language, facial expressions, and other non-verbal cues to convey meaning.

Verbal communication (Option B) involves the use of spoken or written words, oral communication (Option C) is a subset of verbal communication specifically referring to spoken words, and written communication (Option D) is a subset of verbal communication using written words. Understanding these distinctions is essential for effective communication and interpersonal interactions.


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