Internal and External Stakeholders
Who are internal and external stakeholders
Internal Stakeholders are the individuals and parties that are part of the organization or inside the organization. External Stakeholders are the parties or groups that are not a part of the organization, but get affected by its activities.
What are examples of internal stakeholders
The example of Internal Stakeholders include the following people:
- Employees
- Owners
- Board of Directors
- Managers
- Investors, etc.
What are examples of external stakeholders?
The example of External Stakeholders includes the following people: Suppliers
- Customers
- Creditors
- Clients
- Intermediaries
- Competitors
- Society
- Government, etc.
Why are internal and external stakeholders important?
Stakeholders are organizations, individuals, or groups that are concerned about the activities of a business. Stakeholders are concerned with business activities because they will be directly or indirectly affected by the performance of the business.
Internal and external stakeholders
The difference between internal and external stakeholders are as follows:
S.No. | Internal Stakeholders | External Stakeholders |
1. | Internal Stakeholders are the individuals and parties that are part of or inside the organization. | External Stakeholders are the parties or groups that are not a part of the organization, but gets affected by its activities. |
2. | They work for the organization and they actively participate in the management of the company. | The organization does not employ them but they get affected by its activities which is the major importance of external stakeholders. |
3. | Internal Stakeholders are the primary stakeholders. | External stakeholders are secondary stakeholders. |
4. | Internal stakeholders generally have a large influence on how the company runs. | External stakeholders generally have a small influence on how the company runs. |
Internal and external stakeholders in Healthcare
Internal Stakeholders |
External Stakeholders |
Medical Staff |
Patients |
Administrators |
Insurance Companies |
IT Staff |
Government Agencies |
Nurses |
Pharmaceutical Companies |
Support Staff |
Medical Suppliers |
Maintenance Staff |
Public Health Organizations |
Billing Staff |
Advocacy Groups |
Quality Assurance Staff |
Medical Researchers |
Human Resources Staff |
Medical Educators |
Internal and external stakeholders in Project Management
Internal Stakeholders |
External Stakeholders |
Project Manager |
Customers |
Team Members |
Vendors |
Department Managers |
Partners |
Executives |
Regulators |
Support Staff |
Investors |
IT Staff |
Media |
Human Resources |
Community |
Finance Team |
Competitors |
Internal and External Stakeholders in School
Internal Stakeholders |
External Stakeholders |
Students |
Parents |
Teachers |
Community members |
Administrators |
Local businesses |
Support staff (counselors, nurses, etc.) |
Government officials |
Board of education |
Taxpayers |
School staff (custodians, maintenance, etc.) |
Media representatives |
School volunteers |
Higher education institutions |
PTO/PTA members |
Non-profit organizations |
Internal and External stakeholders in Procurement
Internal Stakeholders |
External Stakeholders |
Procurement department |
Suppliers |
Finance department |
Customers |
Operations department |
Competitors |
Legal department |
Industry associations |
IT department |
Regulatory bodies |
Human resources department |
Banks and financial institutions |
Management |
Local and national government |
Other departments that use procured goods or services |
Professional service providers (e.g. consultants, auditors, etc.) |
Internal and External Stakeholders in Food industry
Internal Stakeholders |
External Stakeholders |
Management and employees |
Customers |
Shareholders |
Suppliers |
Board of Directors |
Competitors |
Research and development team |
Government regulators |
Quality assurance team |
Environmental groups |
Marketing and sales team |
Consumer advocacy groups |
Finance and accounting team |
Investment analysts |
Supply chain and logistics team |
Media and press |
Legal and compliance team |
Local communities |
Internal and External Stakeholders in Supply Chain
Internal Stakeholders |
External Stakeholders |
Operations department |
Suppliers |
Procurement department |
Customers |
Logistics department |
Transportation providers |
Sales department |
Competitors |
Finance department |
Government regulators |
IT department |
Trade organizations |
Human resources department |
Environmental groups |
Internal and External Stakeholders in Construction Project
Internal Stakeholders |
External Stakeholders |
Project Manager |
Owner |
Construction Crew |
Architect |
Site Manager |
Engineer |
Quality Control Team |
Contractor |
Safety Officer |
Subcontractors |
Accounting Team |
Suppliers |
Human Resources |
Regulatory Agencies |
IT Team |
Community Members |
Legal Team |
Insurance Company |
Procurement Team |
Banks/Lenders |
Operations Team |
End Users (e.g. tenants, clients) |
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