Management Notes

Reference Notes for Management

Dropshipping Inventory Management – Questions and Answers | Dropshipping Management

Dropshipping Inventory Management

Do dropshippers hold inventory?

Do dropshippers hold inventory?

The retailer (dropshipper) does not hold inventory. Dropshipping is a business model where the retailer sells the product directly to the customer rather than maintaining the item in stock. When a customer places an order, a third-party supplier or manufacturer provides the product directly to the customer.

The dropshipper can focus on marketing rather than storing and shipping. Entrepreneurs also benefit from dropshipping’s lower startup costs compared to other business models.

Dropshippers act as middlemen between suppliers and customers, handling marketing, sales, and customer service. One of the main advantages of dropshipping is that it eliminates the need for the dropshipper to manage inventory, thus reducing the risks and upfront costs of traditional retailing.

The dropshipper usually makes a profit when they sell a product for more than they pay. Despite not handling fulfillment directly, dropshipping can be convenient, but it also has its challenges, such as relying on suppliers for timely and accurate delivery, potential inventory issues, and maintaining good customer relations.

How does inventory work in dropshipping?

How does inventory work in dropshipping?

In comparison to traditional retail models, dropshipping dramatically changes the concept of inventory management. As a fulfillment model, dropshipping involves a store not keeping products in stock. A store buys the item from a third-party supplier and ships it directly to the customer when it sells it. In this way, retailers do not have to manage inventory, as the supplier stores and ships the items.

In dropshipping, inventory works as follows:

No Own Inventory: Dropshippers do not hold inventory of the products they sell. The order and customer details are sent to the supplier or manufacturer when a customer places an order.

Supplier’s Inventory: As the dropshipper, the supplier holds the physical inventory of the products and manages stock levels, availability, and shipping. The supplier picks, packs, and ships all products directly to the customer.

Product Information and Integration: It is common for dropshippers to integrate their online store with a supplier’s inventory system. The integration allows the dropshipper’s website to display accurate product details and availability to customers by providing real-time access to product information, pricing, and stock availability.

Pricing and Profit: Dropshippers buy products at wholesale prices from suppliers, which is typically less than the retail price they sell to customers. In other words, dropshippers make money by selling products at a lower price than the wholesale price.

Order Fulfillment: After the dropshipper receives payment and receives the order details from the customer, the supplier prepares the package and ships it directly to the customer. The process may be automated by dropshippers to improve efficiency in some cases.

Shipping and Packaging: Dropshippers are not responsible for shipping, packaging labeling, or timely delivery, as these logistical aspects are handled by the supplier.

Returns and Customer Service: The customer usually contacts the dropshipper for assistance with returns or product issues. The dropshipper, in turn, communicates with the supplier to process returns.

Challenges and Considerations:

There are some challenges associated with dropshipping, although it offers convenience. It is important to maintain good communication with the supplier, avoid delays in shipping and order fulfillment, and ensure customer satisfaction, even if the dropshipper does not handle the fulfillment directly.

The dropshipping model is ideal for entrepreneurs who want to start an e-commerce business with low upfront costs and reduced inventory risks. However, a successful dropshipping business requires careful supplier selection, efficient communication, and excellent customer service.

Who owns inventory in dropshipping?

Who owns inventory in dropshipping?

Unlike traditional retail, dropshippers do not own physical inventory of the products they sell. They act as a retailer or intermediary between suppliers and customers, but do not maintain inventory themselves.

A breakdown of dropshipping inventory ownership is shown below:


Suppliers or manufacturers produce or source the products. Keeping track of stock levels is part of the supplier’s responsibilities and ensuring that products are available for shipment when orders are received from a dropshipper. They maintain ownership of the inventory and are also responsible for storing, managing, and fulfilling orders.


While dropshippers market and sell their products online, they own the online store. In addition to listing the supplier’s products at retail prices on their store, dropshippers handle customer inquiries, marketing, and sales. The dropshipper places the order with the supplier when a customer places an order on their website.


The dropshipper sells the product to the customer through its online store. After the customer purchases the item, the dropshipper forwards the order details to the supplier.

Dropshippers do not possess the products they sell themselves. They rely on suppliers to fulfill orders and send the products directly to customers. This is one of dropshipping’s key advantages, since it allows the dropshipper to run an e-commerce business without investing in and managing inventory.

Can I dropship on Shopify without inventory?

Can I dropship on Shopify without inventory?

The Shopify platform allows you to start an online store without having to maintain inventory. Dropshipping is a popular business model because entrepreneurs do not need to invest in or manage inventory.

Dropshipping also provides the flexibility to quickly adjust to changing customer demands and trends. Furthermore, it eliminates the need for large upfront investments, which can be a barrier to entry for many entrepreneurs.

Follow these steps to dropship on Shopify without inventory:

Shopify Store Setup:

Using Shopify, you can establish an online store. You can customize the design, choose a theme, and set up essential pages such as the product catalog, about us, and contact information.

You can also add features to your store such as payment gateways, shipping options, and loyalty programs. Additionally, Shopify provides customer support and analytics to help you better understand your customers.

Find Dropshipping Suppliers:

You need to research and identify dropshipping suppliers who offer quality products, competitive prices, and reliable shipping services for the products you want to sell.

Ensure the supplier has a good reputation for customer service and satisfaction. Contact the suppliers directly to ensure they are reputable and trustworthy. Check their reviews and feedback from previous customers.

Install Dropshipping Apps:

The Shopify App Store has a number of dropshipping apps that can make it easier to integrate your store with suppliers’ systems. You can import product information, automate order processing, and track inventory and shipping updates with these apps.

Using dropshipping apps, you can quickly set up and run your store without having to deal with manual order processing. You can also offer a wide variety of products with faster delivery times with dropshipping apps.

Import Products to Your Store:

Dropshipping apps allow you to import products from suppliers directly into your Shopify store. Customize the product descriptions and images to make your store stand out.

Then you can start selling the products you’ve imported to your store. Once the store is set up, link it to the dropshipping app. Keep an eye on the performance of your store and adjust as necessary.

Set Prices and Profit Margins:

Based on the wholesale prices you receive from your suppliers, determine your retail prices. Take into account shipping costs, marketing expenses, and your desired profit margin. Calculate your retail prices according to fair market value. Take into account taxes and other fees, and adjust your pricing accordingly.

Market Your Store:

Using social media, content marketing, email marketing, and other marketing techniques, you can drive traffic to your store. Ensure that you are maximizing your marketing efforts by monitoring your metrics regularly.

Adjust your marketing strategies, if necessary, to ensure they are effective. Analyze the results of your strategies.

Receive Orders and Forward to Suppliers:

Whenever a customer places an order on your Shopify store, you’ll receive the order details. You simply send these details along with the customer’s shipping details to your dropshipping supplier.

You can then fulfill the order on Shopify, and the customer will receive their order as expected. This streamlines the dropshipping process and provides a great customer experience to the customer.

Supplier Handles Shipping:

The dropshipping supplier will then take care of packing and shipping the product directly to the customer on your behalf. You don’t need to worry about logistics in business when you use dropshipping. There is no need to invest in storage space or pay shipping costs. Inventory levels do not need to be monitored.

Customer Service:

You will provide excellent customer service and handle customer inquiries as the store owner. In the event of a problem with the order, you will coordinate with the supplier to resolve it. You’ll also be responsible for stocking shelves and organizing products. You’ll need to keep an eye on inventory and order more when necessary. Additionally, you’ll keep the store clean and tidy as well.

Follow these steps to operate a dropshipping business on Shopify without having to carry physical inventory, allowing you to concentrate on marketing and customer service.


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