Explanation of the Correct Answer: a) system, analyst

The correct answer is (a) system analyst. When erroneous data is detected by computer program controls and subsequently excluded from processing, it is crucial to have a qualified individual review and follow up on the error report. In this scenario, a system analyst is the most suitable candidate for several reasons.

Firstly, a system analyst is responsible for evaluating and improving the efficiency of computer systems and applications. They have the necessary expertise to understand the intricacies of the program controls and identify the root cause of the erroneous data.

This is essential for ensuring that the underlying issue is addressed, preventing future occurrences of similar errors.

Secondly, a system analyst is well-versed in troubleshooting and problem-solving within computer systems. They are equipped with the technical knowledge required to delve into the program controls, analyze the error report, and implement corrective measures.

This expertise is invaluable in rectifying the situation and preventing any further disruption in processing.

Furthermore, a system analyst plays a pivotal role in bridging the gap between technical systems and end-users. They possess the communication skills necessary to convey the findings and recommended actions to relevant stakeholders.

This ensures that the appropriate parties are informed of the situation and can collaborate on implementing solutions.

Now, let’s discuss why the other options are not the most appropriate choices for reviewing and following up on the error report:

b) Data control group:

A data control group typically focuses on managing and overseeing the quality, integrity, and security of data within an organization. They are responsible for implementing data governance policies, ensuring compliance with regulations, and safeguarding sensitive information.

While they play a critical role in maintaining data integrity, their expertise may not extend to the technical intricacies of program controls within the computer system.

Data control professionals are more likely to be adept at activities such as data validation, data cleansing, and enforcing data access policies. Their primary concern is ensuring that data is accurate, consistent, and secure.

However, when it comes to identifying and rectifying errors within program controls, their knowledge may be limited. This is because program controls involve the technical aspects of how software operates, which falls more within the domain of system analysis.

c) Programmer:

Programmers are skilled professionals who specialize in writing, testing, and maintaining computer programs. They are proficient in various programming languages and are responsible for translating software requirements into code.

While programmers have a deep understanding of coding and development, their expertise may be more focused on creating and optimizing specific functionalities within a program.

Programmers may not necessarily possess the broader perspective needed to identify and address issues at the system level. Their proficiency lies in coding logic, algorithms, and software architecture, rather than in system-wide analysis and debugging.

Additionally, their focus is primarily on creating and enhancing features, rather than troubleshooting and rectifying errors that occur within program controls.

d) Computer operator:

Computer operators are responsible for the day-to-day operation of computer systems. Their duties typically include tasks like starting and stopping programs, monitoring system performance, performing routine backups, and ensuring that hardware components are functioning properly.

They play a crucial role in maintaining the operational stability of the computer system.

In summary, while each of the options (b) Data control group, (c) Programmer, and (d) Computer operator plays important roles within an organization, they may not have the specific technical expertise and focus required to review and follow up on an error report related to program controls.

A system analyst is the most suitable candidate for this task due to their specialized knowledge in system analysis, troubleshooting, and communication skills.