Characteristics of communication | Features of Communication | What are the characteristics of good communication? | What are the 7 characteristics of communication?
What is communication and what are its characteristics?
Characteristics of communication: Organizational Communication is the process by which different activities of an organization are controlled and co-ordinated to reach toward goals. Simply we can say, it is the way of exchanging ideas, meaning, and understanding between two or more than two people either through verbal means or through non-verbal means.
Communication is one of the most important functions of management. A manager must communicate with its subordinates to implement plan and get feedback about the performance.
Characteristics of Communication
a. Two parties
Organizational communication involves two parties. The sender sends the message and the receiver receives the message and understands as intended by the sender.
b. Two-way process
Organizational communication is a two-way process. Communication becomes complete when both parties are informed that their communication becomes meaningful in the real sense.
c. Pervasive function
Organizational communication is a universal process. Communication takes place at every level and in every kind of organization.
d. Formal or informal
Communication may be formal or informal. Formal communication is based on a standard set of relationship and it has a prescribed chain of command. On the other hand, informal communication is not based on a standard set of relationships and has no such prescribed chain of command.
e. Continuous process
Organizational Communication is a continuous process. If there is no communication, there is no functioning in the organization. Until the existence of the organization, communication continuously exists. It is a continuous process.
f. Oral and written
Communication may in the form of both oral and written. Written communication is the form of formal communication. The same type of communication will be for all in the organization. However, oral communication takes place between information disseminators and listeners. Oral communication may in the form of informal or formal.
g. Complete process
It is the most important feature of organizational communication. Incomplete information may not contribute achieve organizational objectives The real sense of effective communication depends upon the complete process.
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