Fundamentals of Organizational Behaviour – Old Question Paper 2015 | Semester: Fall

ques1Fundamentals of Organizational Behaviour
BBA | BBA-BI | BBA-TT | BCIS | BHCM
Old Question Paper
Year: 2015 | Semester:Fall
Pokhara University

Exam 2015 Fall

Section ‘A’
Very Short Answer Questions

Attempt all questions. [10×2=20]

  1. What is organizationalculture?
  2. Specify the characteristics of bureaucratic structure?
  3. State four points on emerging issue in motivation and leadership.
  4. Define conflict.
  5. State the factors for improving communication error.
  6. Define change agent.
  7. What is classical conditioning in learning?
  8. Define work teams.
  9. List out the personality factors affecting Organizational Behaviour.
  10. Identify two challenges of OB in Nepal.

Descriptive Answer Questions

Attempt any six questions [6×10=60]

11. “Behaviour is generally predictable, so there is no need to formally study OB.”Why is that statement wrong? Explain.
12. Define perception.In what way do you find perception relevant to understand organizational behavior?
13. There are formal and informal groups within an organization.Why are both types of groups important from managerial point of view? Explain.
14. Explain the equity theory of motivation.What are the major factors on which an employee seeks the equity?
15. Discuss the nature and types of inter-group conflict in organization. State the conflict resolution ideas from side of management.
16. What are the basic functions and purpose of communication? Explain the process of communication.
17. “Organizational change and development has become imperative in view of dynamics of external environmental conditions and internal tensions and strains”. Elucidate and discuss some approaches to planned change.

Section ‘C’
Case Analysis

18. Read the scenario below and answer the questions that follow:

Bob Wood is 30. But if you listened to him, you’d think he was 60 and washed-up. “I graduated college at a great time. It was 1996. I started as an analyst for Accenture, worked as a health-care IT consultant for two other and then became chief technology officer at Claimshop.com, a medical claims professor.” By 2001, Bob was making $80,000 a year plus bonus driving an expensive European sports car, a optimistic about his future. But Bob Wood has become
statistic. He’s one of million Americans born between 1966 and 1975 whose peak earnings may behind them. Bob now makes $44,000 as a technology analyst at a hospital and is trying to adjust to the fact that the go-go years of the late-1990s are history.

Like many of his generations,Bob is mired in debt. He owes $23,000 on his college loans and has run up more than $4,500 on his credit cards. He faces a world very different from the one his father found when he graduated college in the early 1960s.

The rules have changed. And we Generations Xers are getting hit hard. We had to go to college and get a decent job. But the majority us graduated with high student debt. The good news was, graduated, the job market was great. I got a $5,000 hiring bonus on my first job!The competition by employers for good people drove salaries up. When I was 28, I was making more money than my dad, who had been with the same company for over years. But my dad has no job security.And he has a nice retirement plan that will pay him a guaranteed pension when he turns 58. Now look at me.
I don’t know if I’ll ever make $80 thou again. If i do, it’ll be in 20 or more years.I have no job security. I’m paying $350 a month on my college loans. I’m paying another $250 a month on my credit card account. I’ve got 30 more payments on my BMW. And my girlfriend says it’s time for us to settle down and get married. It would be nice to own a house, but how can I commit myself to a 30-year mortgage when I don’t know if I’l have a job in six months?

I’m very frustrated. I feel like my generation got a bad deal. We initially got great jobs with unrealistically high pay. I admit it; we were spoiled. We got used to working one job for six months, quitting, then taking another an getting ourselves a 25 or 30 percent raise, we thought we’d be rich and retired by 40. The truth is that we’re now lucky to have a job and , if we do , it probably pays half what we were making a few years ago. We have no job
security. The competition for jobs, combined with pressures by business to keep a future with minimal salar increases.It’s pretty weired to be only 30 years old and to have best years behind you! “

Questions

a. Analyze Bob using the Maslow need hierarchy.
b. Analyze Bob’s lack of motivation using organizational justice and expectancy theory.
c. If you were Bob’s boss, what could you do to positively influence his motivation?
d. What are the implications of this case for employers hiring Generation Xers?

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