Management Notes

Reference Notes for Management

Horizontal communication takes place between :

Horizontal communication takes place between :


  • A) Superior to Subordinate
  • B) Subordinate to Superior
  • C) Employees with same status
  • D) None of these

The Correct Answer Is:

  • C) Employees with same status

Answer Explanation:

Horizontal communication is an essential aspect of organizational communication, and it primarily occurs between employees with the same status or at the same hierarchical level within an organization. This communication flow is crucial for the effective functioning of an organization, as it promotes information sharing, collaboration, and coordination among peers.

In contrast, vertical communication typically takes place between superiors and subordinates, and it serves different purposes within the organizational hierarchy.

Let’s delve into a detailed explanation of why option C is correct and why the other options are not:

Correct Answer (C) – Employees with the same status:

Horizontal communication, as mentioned earlier, occurs among employees who hold similar positions or statuses within an organization. This type of communication is crucial for several reasons:

Information Sharing and Problem-Solving: Employees at the same level often need to share information, exchange ideas, and collaborate on projects. For example, colleagues in a project team need to communicate with each other to coordinate their efforts, solve problems, and ensure the project’s success.

Efficiency and Decision-Making: Horizontal communication allows for quicker decision-making. When employees can communicate directly with their peers, they can resolve issues without needing to go through a hierarchical chain of command, which can be time-consuming.

Enhanced Morale and Camaraderie: Effective horizontal communication fosters a sense of camaraderie among employees at the same level. This can boost morale, job satisfaction, and overall teamwork within the organization.

Feedback and Innovation: Employees can provide constructive feedback to their peers, leading to improvements in processes, products, or services. This feedback loop is essential for fostering innovation and continuous improvement.

Conflict Resolution: When conflicts arise between employees at the same level, horizontal communication provides a platform for them to address and resolve their issues professionally, which can prevent conflicts from escalating.

Now, let’s examine why the other options are not correct:

Option (A) – Superior to Subordinate:

Vertical communication between superiors and subordinates is a distinct form of organizational communication. While this type of communication is essential for conveying instructions, providing feedback, and ensuring accountability, it is not considered horizontal communication.

Superiors typically communicate with their subordinates to assign tasks, set goals, evaluate performance, and provide guidance. This vertical flow of communication is hierarchical and serves a different purpose than horizontal communication among peers.

Option (B) – Subordinate to Superior:

Subordinate to superior communication, like superior to subordinate communication, is a form of vertical communication. Subordinates communicate with their superiors to report progress, seek guidance, request resources, or provide updates on their tasks or projects.

This type of communication is critical for maintaining transparency, accountability, and alignment within the organization’s hierarchy. It differs significantly from horizontal communication, where peers at the same level interact with each other.

Option (D) – None of these:

This option is incorrect because, as explained above, horizontal communication does indeed take place between employees with the same status. Horizontal communication is a well-established concept in organizational communication theory and practice, and it serves distinct purposes within an organization.

While vertical communication (superior to subordinate and subordinate to superior) is also vital, it operates differently and is not synonymous with horizontal communication.

In summary, horizontal communication is a crucial aspect of organizational communication that occurs among employees with the same status or at the same hierarchical level. It facilitates information sharing, collaboration, problem-solving, and innovation among peers.

Vertical communication, on the other hand, involves interactions between superiors and subordinates and serves different purposes related to hierarchy, accountability, and guidance.

Understanding the distinction between horizontal and vertical communication is essential for effective communication and organizational success.


Leave a Comment