Key elements of Organizational Behavior – People, Structure ,Technology & External Environment | Organizational Behavior

A study of organizational behavior simply involves analyzing the behavior of individuals within the organization. Management involves understanding and controlling human behavior in order to improve the performance of an organization. Through understanding organisational behavior, organisations can better understand the behavior of the people working with them.

In this world, every substance has certain elements. Likewise, Organizational Behavior (OB) has also four main; people, structure, technology, and external environment. When people come and join together in an organization to achieve or accomplish certain goals or objectives, some kind of structure is required and people use different techniques to get the job done properly. So, there is an interaction between elements; people, structure and technology which is influenced by the external environment.

Key Elements of Organizational Behavior 


1) People


The existence of an organization is impossible without people. People make up the internal social system of the organization. People consist of individuals and groups. Groups may be formal or informal, small or large, interrelated, and complex. People are dynamic in nature as they interact with each other and also influence each other. Groups may form, change, and dissolve. Organizations are established to serve the people.

Employees in an organization are referred to by different names. Each of these people works either individually or in groups to make up the organization’s working structure. For companies, these are very important factors, and there is no alternative to their employees. Employees help organizations achieve their goals.

Managing and treating them well is essential. Managers must be able to understand and study the nature of their employees. That will enable them to build better relationships with their employees. A better understanding of this element will eventually lead to improved productivity.

2) Structure


In this world, everything has a structure. For example, the human body, tree, house, and even the book you are reading now has its own type of structure. In an organization, structure defines the roles and relationships of people. It leads to a division of; Some may be executives; others may be supervisors, assistants, persons, and workers. The structure clarifies the authority responsibility relationships. All of these people are related to each other to accomplish the objectives in a coordinated manner.

An organization’s structure is related to the roles and relationships among its members. The roles and responsibilities of each individual in an organization should be clearly defined.There will be no confusion and the people working there will be more efficient. The right work can be assigned to the right person by properly dividing the whole work.

When employees are assigned work based on their skills, they contribute more efficiently to the achievement of goals. Hence, the structure plays an important role in developing an effective employer-employee relationship.

3) Technology


In today’s world without technology work would be either difficult or even impossible. It provides economic and physical resources to make people’s jobs easy. The people are given the assistance of machines, tools, methods, and resources. The nature of is contingent/dependent upon the nature of tasks and scale of operations. Technology may also put restrictions on the freedom of people.

With the assistance of technology, employees are capable of performing their work effectively. Employees find it difficult to work with their bare hands when it is absent.The technology makes people’s work and tasks easier.It consists of a variety of machines, methods, tools, and resources. Technology is necessary depending on the type of work and the scale of operations.

By reducing the costs of production and improving the quality of work, technology plays a key role. Although technology allows people to work more freely, it imposes certain restrictions. Users are required to adhere to certain terms and conditions.

4) External environment

External environment

The external environment is an important element of OB. An organization operates in a larger social system and is influenced by the external environment which includes socio-cultural, economic, political, legal, technological, and geographical forces. These forces influence people’s attitudes, motives, and working conditions in an organization in many ways. Similarly, the organization also has also an influence over the environment but the degree of influence is less. The organization imports inputs from the environment and exports output to the environment.

The environment plays a crucial role in organizational behavior. The internal environment and the external environment are two types of environments in which organizations exist. An organization cannot exist alone; it is a component of a complex system that consists of many elements such as the family, the government, and other organizations. An organization’s internal environment encompasses its culture, its structure, and its resources.

Political, social, economic, cultural, and technological factors influence the external environment. There are different influences on the workings of the organization caused by each of these factors.


Which of the following key elements of organizational Behaviour defines the roles and relationships of people?

Which of the following key elements of organizational Behaviour defines the roles and relationships of people?Ans: “Structure” is the key element of organizational Behaviour defines the roles and relationships of people.In an organization, structure refers to the roles and relationships between different individuals. Individuals working in an organization must have a clear understanding of their roles and responsibilities.

As a result, people working there are more efficient and there is no confusion. The right work is assigned to the right person based on the proper division of the whole work.In the event that employees are given work based on their skills, they are able to perform better and help achieve goals more efficiently. Hence, structure plays an important role in developing a good employer-employee relationship.

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