Objectives of Operations Management
The objectives should be clearly identified, structured as well as explicitly stated in order to achieve goals. The main objective of operation management is to provide conversion capabilities for meeting the organization’s goal and strategy.
Operation Management has certain objectives to remain in competitive which can be grouped together in the following ways:
- Performance Objectives
- Cost Objectives
1) Performance Objectives: Definition of performance objectives
- To increase efficiency and effectiveness. The production department should make the optimal utilization of the input resources to achieve the organizational goal.
- To provide qualitative goods and services. The output which may be in the form of a product or service should satisfy the customers and then only it is liked and accepted by them.
- To increase flexibility to some extent: The capacity for satisfying various needs of customers by producing a combination of outputs is flexibility.
- To utilize the capacity: The percentage of manpower, machinery, etc. needs to be fully utilized in order to achieve the goal efficiently and effectively.
2) Cost Objectives
To minimize the cost related to labor, material, facilities, etc. Cost minimization is an important system objective. The production cost of goods or services should be minimized and the cost of rendering service should be also kept at a low level in order to achieve a higher degree of customer satisfaction.
Operations Management Quiz
Resources needed to provide goods or services are called
Correct! Wrong!
The daily financial operations of a firm are primarily controlled by managing the:
Correct! Wrong!
Operations management is a specialized area in management that converts resources into:
Correct! Wrong!
Which of the following is not one of the four reasons that we study om?
Correct! Wrong!
Which of the following best illustrates deciding how to produce a specific product
Correct! Wrong!
The ratio of all resources to the goods and services produced is referred as
Correct! Wrong!
Measurements taken at various points in the transformation process for control purposes are called:
Correct! Wrong!
Which of these is not one of the 10 strategic om decisions?
Correct! Wrong!
Which of the following does not contribute to om?
Correct! Wrong!
Which of the following is not one of the 10 strategic om decisions listed in the text?
Correct! Wrong!
Which of the following products is most likely to be produced in a process operations system?
Correct! Wrong!
Which of the following best defines scheduling?
Correct! Wrong!
Operations transformation
Correct! Wrong!
Which of the following products is least likely to be produced in a process operations system?
Correct! Wrong!
Which of the following organizations does not belong to the service sector?
Correct! Wrong!
Match the following trends in process operations to their definition or characteristics
Correct! Wrong!
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