The matrix structure violates which of the following principles of management?
A) Unity of direction
B) Unity of command
C) Work specialization
D) Division of labor
E) Span of management
The matrix structure violates Unity of command Principles of Management.
The employees of functional departments are subject to the dual supervision of a functional manager and a project manager. As a result, if a project unit fails to reach its objectives, a functional group can easily sidetrack its responsibility. Each individual reports to a functional area supervisor as well as one or more project supervisors. Employees are confused because they do not know who should provide them direction.
The violation of the unity of command principle also offers unsavory employees the opportunity to avoid responsibility by claiming that their efforts are dependent on another supervisor.