Decisional Roles
The role of a manager is a set of behaviors that are associated with the task of managing. Using these roles, managers accomplish the basic functions of management just discussed: planning and strategizing, organizing, controlling, and leading and developing employees. Mintzberg was one of the first and most enduring writers to describe the role of the manager. He observed what managers did during the day by shadowing them. He grouped the roles into three categories: interpersonal roles, informational roles, and decisional roles.
Managers in this category are responsible for using the information they gain to make strategic business decisions. A manager must make decisions and solve organizational problems based on the information they receive about the environment. Managers have four fundamental responsibilities.