Management Notes

Reference Notes for Management

Diagonal Communication – Dimensions of Communication | Business Communication

Diagonal Communication

Diagonal Communication

The communication between a manager and employees from other workgroups is called Diagonal Communication. Diagonal communication is also known as Crosswise Communication. This type of communication generally does not appear on an organizational chart. In order to design a training module, for instance, the training manager interacts with an operations personnel in order to find out how they carry out their work. Under diagonal communication, an organization’s accounting staff visits different employees in various departments for IT calculation, bonus calculations, etc.The most efficient way of communicating isn’t always vertical or horizontal. By removing the artificial structural barriers that can stall progress, diagonal communication enhances efficiency. Additionally, it could be more accurate, eliminating the need for relayed messaging that may be misinterpreted.

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