Management Notes

Reference Notes for Management

In mass service and professional service, the operations manager should focus on __________.

In mass service and professional service, the operations manager should focus on __________.

In mass service and professional service, the operations manager should focus on __________.

 Options:

A. automation.
B. equipment maintenance.
C. sophisticated scheduling.
D. human resources.
E. cost-cutting initiatives.

The Correct Answer Is:

  • D. human resources.

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