Management Notes

Reference Notes for Management

Which of the following is a common customer service crm metric?

Which of the following is a common customer service crm metric?

Which of the following is a common customer service crm metric?

 Options:

A) Average time to resolution
B) Number of marketing campaigns
C) Number of new prospective customers
D) Revenue generated by marketing campaigns

The Correct Answer Is:

  • A) Average time to resolution

Read more