Management Notes

Reference Notes for Management

Which Of The Following Is True Of Customer Satisfaction?

Which Of The Following Is True Of Customer Satisfaction?

Which Of The Following Is True Of Customer Satisfaction?

 Options:

A) Satisfaction is a deeply held commitment to rebuy or repatronize a preferred product despite situational influences.
B) Consumers often form more favorable perceptions of a product with a brand that is new.
C) The ultimate goal of a customer-centered firm is to create high customer satisfaction.
D) Only increased customer satisfaction can help a company increase its profits.
E) Greater customer satisfaction has also been linked to higher returns and lower risk in the stock market.

The Correct Answer Is:

  • E) Greater customer satisfaction has also been linked to higher returns and lower risk in the stock market.

Conclusion

I hope you got the answer to your question,Which Of The Following Is True Of Customer Satisfaction?’.

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