Which of the following is a unique advantage of lateral communication?
a) Lateral communication helps in the transmission of ideas and information.
b) Lateral communication occurring with management’s knowledge and support can be beneficial even if it does not follow the formal vertical structure.
c) Lateral communication facilitates emotional expression, enhances motivation, and helps the organization control its employees effectively.
d) Lateral communication facilitates coordination at the intradepartmental level.
e) Lateral communication works quickly as it does not follow the stages of the communication process.
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The Correct Answer for the given question is Option e) Lateral communication works quickly as it does not follow the stages of the communication process.
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Lateral Communication
The communication that takes place at the same level as the organization’s hierarchy is called lateral communication, which refers to communication between peers, between managers at the same level, or between any two individuals at the same level of the organization. Communication that takes place at the same organizational level, in the same department or a different department. As an example, the communication between managers from different departments, such as the communication between the finance manager and the marketing manager.
It is one of the most essential communication skills. An organization or a group can benefit from horizontal communication when it comes to improving teamwork and coordination. Generally, horizontal communication is less structured and formal than vertical communication. The advantages of horizontal communication are as follows:
- It saves time.
- It facilitates task coordination.
- It facilitates teamwork among members.
- It provides emotional support and social assistance to the members of the organization.
- It assists in solving various organizational problems.
- This is a method of transferring information.
- It can be used to resolve conflicts between departments as well as conflicts within departments.
Which of the following is an example of upward communication?