Management Notes

Reference Notes for Management

Which Of The Following Is True Of Customer Satisfaction?

Which Of The Following Is True Of Customer Satisfaction?

 Options:

A) Satisfaction is a deeply held commitment to rebuy or repatronize a preferred product despite situational influences.
B) Consumers often form more favorable perceptions of a product with a brand that is new.
C) The ultimate goal of a customer-centered firm is to create high customer satisfaction.
D) Only increased customer satisfaction can help a company increase its profits.
E) Greater customer satisfaction has also been linked to higher returns and lower risk in the stock market.

The Correct Answer Is:

  • E) Greater customer satisfaction has also been linked to higher returns and lower risk in the stock market.

Conclusion

I hope you got the answer to your question,Which Of The Following Is True Of Customer Satisfaction?’.

Smirti

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