Management Notes

Reference Notes for Management

Which of the following statements about job satisfaction and job performance is true?

Which of the following statements about job satisfaction and job performance is true?




a. Employees who are dissatisfied with their jobs never have high job performance.

b. Job satisfaction has almost no effect on job performance.

c. Employees who are satisfied with their jobs tend to have somewhat higher job performance.

d. Happy workers are less productive workers.

e. High-performing employees have higher job satisfaction only after they have received a financial reward for performing their jobs well.


c. Employees who are satisfied with their jobs tend to have somewhat higher job performance.

Answer Explanation

Answer Explanation

Job Satisfaction

The degree of self-motivation, contentment, and satisfaction that an employee feels at work is defined as job satisfaction. An employee who feels stable on the job, grows professionally, and has a satisfying work-life balance has job satisfaction. Job satisfaction can be defined as the degree to which employees are satisfied with their jobs. It includes employee satisfaction with their direct managers and team members, as well as satisfaction with organizational policies and impact of their job on their personal lives. Employees are more likely to be satisfied at work when they feel valued and are able to interact with their coworkers and managers, as well as when their style and personality fit into the company culture.

Job Performance

As stated in the job description, job performance describes a person’s ability to successfully accomplish the tasks assigned. Job performance may differ from one job to the next. The performance of employees is measured by the quality and quantity of work they produce, their accuracy and speed, and their overall effectiveness. Employees are often promoted, rewarded with pay raises, given additional responsibilities, or fired based on their job performance. Therefore, most employers observe and track employee performance. Data on sales closings, visits to clients, defects within the employee’s output, or compliments received based on the employee’s work are kept up to date by keeping track of facts and figures.

Objective performance data may not be available in some jobs, so supervisors, coworkers, customers, and subordinates may have to make assessments of the quality and quantity of the work performed by the individual. Organizational behavior describes job performance as one of the main outcomes and is an important variable managers must consider when undertaking the Controlling role.

Relationship between Job Satisfaction and Job Performance

Relationship between Job Satisfaction and Job Performance

Businesses should invest in improving job satisfaction since studies have shown that it is a good investment. As a company, you will obviously want your employees to be happy. Several studies and articles have shown that employee satisfaction is one of the strongest predictors of long-term positive company performance. The connection between high job satisfaction and performance, and therefore higher profits, is also evident. A motivated employee will be more likely to approach work with enthusiasm and dedication if they’re satisfied with their position.

A sense of loyalty also follows the employment of a satisfied employee. In addition to feeling a sense of belonging to your company, your employees will realize that any work they do for you affects the overall success of the company. Your employees will be less likely to move to another company, and may even recommend your business as a place to work.

Ways to Improve Job Satisfaction among your Employees

Ways to Improve Job Satisfaction among your Employees


If you want to improve job satisfaction among your employees, one of the simplest things you can do is to ensure that they feel respected. Showing your employees that you value and respect them requires being honest and true to your work ethic, allowing them to take part in business decisions, and developing their potential.


You can also increase job satisfaction by showing your employees you trust them and encouraging them to do the same for you. You should be aware of the ways that you can increase trust between you and your staff.


The chances are that you wouldn’t have a positive experience at work if you didn’t know whether your position was secure every day. The chances of employees feeling anxious and not being satisfied with their jobs increase as they are uncertain about the future of their jobs. Being honest in your communication and clear about what your employees can expect greatly improves their feelings of job security.

A healthy working environment

An environment in which people are happy to work is likely to develop high levels of job satisfaction. Those with high levels of job satisfaction work in environments with high morale, low to no levels of stress, and no harassment or discrimination incidents in the workplace.

A career path

Whatever career you are engaged in, if you believe that there is no hope for your advancement, you won’t be satisfied. As long as you see yourself as having room to grow and perhaps excel in the current role, you are more apt to want to put in your best effort. Provide your employees with developmental opportunities besides new career paths so they are aware there are no limits to how far they can go.

Pay and benefits

The purpose of coming to work is to earn money, and some employees are fortunate enough to earn good money on a daily basis. But in reality, this is not as important as you may think. A range of benefits can make employees feel good, in addition to competitive salaries. Among these areas are health care, wellbeing at work, and family assistance such as childcare vouchers and flexible working hours.Ensure that workplace job satisfaction is always at the top of your list for things to improve in your business. You should put this at the top of your priorities if it isn’t already. This is a golden opportunity that should not be missed.

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Organizational Behavior | All of the Basic Concepts

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