Taguchi’s quality loss function is based on a
A) quadratic equation.
B) negative exponential distribution.
C) linear equation.
D) binomial distribution.
Taguchi’s quality loss function is based on a
Operations Management
Which of the following fosters specialization and worldwide supply chains?
Which of the following fosters specialization and worldwide supply chains?
A) more expensive transportation
B) instant communication
C) economies of scope
D) managers with a broad knowledge of many things
E) high trade tariffs
Which is not true regarding differences between goods and services
Which is not true regarding differences between goods and services
A) Services are generally produced and consumed simultaneously; tangible goods are not.
B) Services tend to be more knowledge-based than goods.
C) Services tend to have a more inconsistent product definition than goods.
D) Goods tend to have higher customer interaction than services.
E) Reselling is unusual in services; goods often have some residual value.
This provides a blueprint for translating a business strategy into a plan for is.
This provides a blueprint for translating a business strategy into a plan for is.
a) IS infrastructure
b) IS architecture
c) ERP systems
d) Centralized architecture
e) SOA
The Correct Answer is:
b) IS architecture
Reasons to study operations management include:
Reasons to study operations management include:
A) studying how people organize themselves for productive enterprise.
B) knowing how goods and services are consumed.
C) understanding what human resource managers do.
D) learning about a costly part of the enterprise.
E) A and D
Which of the following is not a typical service attribute
Which of the following is not a typical service attribute
A) intangible product
B) easy to store
C) customer interaction is high
D) simultaneous production and consumption
E) difficult to resell
The Correct Answer for the given question is Option B) easy to store
An operations manager is not likely to be involved in:
An operations manager is not likely to be involved in:
A) the design of goods and services to satisfy customers’ wants and needs.
B) the quality of goods and services to satisfy customers’ wants and needs.
C) the identification of customers’ wants and needs.
D) work scheduling to meet the due dates promised to customers.
E) maintenance schedules.
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The Correct Answer for the given question is Option C) the identification of customers’ wants and needs.
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An operations manager is not likely to be involved in
An operations manager is not likely to be involved in
A) the design of goods and services to satisfy customers’ wants and needs.
B) the quality of goods and services to satisfy customers’ wants and needs.
C) the identification of customers’ wants and needs.
D) work scheduling to meet the due dates promised to customers.
E) maintenance schedules.
Total Quality Management emphasizes
Total Quality Management emphasizes
A) the responsibility of the quality control staff to identify and solve all quality-related problems.
B) a commitment to quality that goes beyond internal company issues to suppliers and customers.
C) a system where strong managers are the only decision makers.
D) a process where mostly statisticians get involved.
E) ISO 14000 certification.
Which of the following best describes the operational period briefing.
Which of the following best describes the operational period briefing
A) Sets forth the specific tasks, reporting relationships, and expectations for support staff
B) Provides an orientation to individual resources at the beginning of their assignments
C) Helps keep the public and media informed about the incident status and operational accomplishments
D) Presents the Incident Action Plan (IAP) for the upcoming period to supervisory personnel.
A control chart typically does not show which of the following values?
A control chart typically does not show which of the following values?
Options
A) customer specifications
B) target line
C) upper control limit
D) lower control limit
Which of the following best describes business process reengineering?
Which of the following best describes business process reengineering?
Options:
A. Redesigning the organizational structure of a business
B. Redesigning workflow
C. Redesigning products
D. Transformation of business processes for more effective achievement of business goals