Management Notes

Reference Notes for Management

Most people from western cultures tend to ______ when conveying bad news or negative feedback. 

Most people from western cultures tend to ______ when conveying bad news or negative feedback. 

Most people from western cultures tend to ______ when conveying bad news or negative feedback. 

 Options:

A. lean forward
B. smile
C. yawn
D. avoid eye contact
E. nod their heads

The Correct Answer Is:

  • D. avoid eye contact

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