Management Notes

Reference Notes for Management

Qualities of an HR Manager | 7- Major Qualities | Human Resource Management

Qualities of an HR Manager

➦ Managers of human resources must fulfill several responsibilities in order to fulfill their duties.

➦ Apart from being good counselors, they must also be recruiters, placement specialists, trainers, development specialists, human resources specialists, compensation and benefits specialists, and employment analysts.

Example: 

Armstrong 13 states that HR professionals must serve as business partners, strategists, interventionists, innovators, internal consultants, monitors, and volunteers (proactive role).

➦ HR managers would require multidisciplinary knowledge in order to successfully perform the diverse HR tasks.

➦ In addition to business administration, law, behavioural sciences, industrial psychology, sociology, political science, economics, statistics, engineering, finance, and computers, it would be good for them to have a working knowledge of these areas as well.

➦ To become effective performers, they would also need the following personal qualities and skills.

  • Knowledge
  • Intelligence
  • Communication Skills
  • Objectivity and Fairness
  • Leadership and Motivational Qualities
  • Emotional Maturity
  • Empathy

Qualities of an HR Manager

1. Knowledge

➨ It is important to gain respect by gaining knowledge.

➨ To gain the confidence and respect of his subordinates, an HR manager must be an expert in his field.

➨ It is imperative that he has a thorough understanding of HRM concepts, principles, and theories.

➨ Simply possessing this knowledge is not sufficient; HR managers need practical experience with these concepts and principles in real-life situations.

2. Intelligence

Intelligence

➨ When a situation or event requires a solution, intelligence involves properly understanding the nature of the problem.

➨ HR managers should be able to recognize the situation quickly and act decisively before it becomes beyond control.

➨ In addition, he should be able to distinguish between the real problems and those that are merely presented as important.

3. Communication Skills

Communication Skills

➨ Managers are responsible for getting work done through others. Human resources managers are no different.

➨ He must be able to communicate effectively with his employees so that he can persuade them to work toward the organization’s goals.

➨ For better cooperation and unity, the HR manager needs good communication skills.

➨ For effective communication, he should have a functional understanding of the languages of the employees.

4. Objectivity and Fairness

Objectivity and Fairness

➨ Human resources professionals play a unique role in society. Management as well as employees are the interests of the HR manager.

➨ Therefore, he should maintain strict impartiality and honesty in all his transactions. All decisions should be based on accurate information and facts.

➨ Furthermore, he has a moral responsibility to protect the rights and privileges of the relatively weak workforce.

5. Leadership and Motivational Qualities

Leadership and motivational qualities

➨ Influence is the essence of leadership. HR managers need to be able to influence employees toward the achievement of goals and targets.

➨ They should also be strong motivators. To continuously motivate the employees to improve, he needs to possess the necessary skills.

6. Emotional Maturity

Emotional Maturity

➨ Human responses are often difficult to predict. Different situations usually require different responses.

➨ It is therefore essential that the HR manager has emotional maturity and tolerance when dealing with employees.

➨ The HR manager must demonstrate parental care when handling employees’ concerns.

➨ The employee should not harbor any ill feelings towards him because of his past behavior. The employee should always conduct himself rationally and not emotionally.

7. Empathy

Empathy

➨ In other words, empathy is looking at events or situations from the perspective of another.

➨ Employees should also be able to observe HR issues from their perspective.

➨ To settle employee grievances, he should not only use his formal authority but also his informal relationships.

➨ I believe he should respect others’ opinions, feelings, rights, beliefs, and values.

➨ Additionally, the HR manager should have a good character, personality, and physical strength to effectively discharge his duties.

➨ We will discuss the differences between HR managers as line authorities and staff advisors now that we’ve seen their notable qualities.

References 

  • Talentedge. (n.d.). 8 Key qualities of successful HR Manager : Formal authority, leadership. https://talentedge.com/articles/8-qualities-hr-managers-takes-average-workplace-towards-excellence/
  • Acharya, M. (2022, October 31). Difference between businessman and entrepreneur: example, meaning. Cleartax. https://cleartax.in/s/difference-between-businessman-and-entrepreneur

Related Posts

Smirti

Leave a Comment