Types of Listening
Listening is the process of receiving information in the form of sounds or actions and responding to that information verbally or unconsciously.
During listening, one pays attention to the sounds and attempts to understand the meaning they convey. Listening skills tend to be neglected as many people believe critical listening will happen on its own.
Different types of listening are as follows:
a) Discriminative Listening
→ Discriminative Listening is also known as fundamental type of listening. The most basic way of listening is through discriminative listening, where the difference between different sounds is identified.
→ It is impossible for you to understand the meaning expressed by such differences if you can’t hear the differences.
→ Early on we learn to discriminate between sounds within our own language, but later are unable to do so between the phonemes of other languages.
→ Another reason why people from one country find it difficult to speak another language perfectly is that they cannot distinguish the subtle sounds required in that language.
Discriminative Listening Examples
→ An American named Steve sits at the Delhi international airport in India, for example. Alongside him are two Indians speaking in the Indian language.
→ Steve doesn’t understand what they are talking about, but he can distinguish males and females by the tone of voice. He can also determine their age by hearing their voice.
→ Thus, discriminative listening helps identify age, gender, anger, and happiness based on the sound.
What is the other name of discriminative listening
Ans: Fundamental Type of Listening
b) Comprehensive Listening
→ Comprehensive listening is also known as Informational listening, Content Listening or Full Listening. Once we are able to discriminate between different sounds and sights, we should try to understand them.
→ Our ability to comprehend the meaning of words requires a lexicon of words and knowledge of grammar and syntax in order to understand what others say.
→ It is also true for the visual components of communication, and understanding body language helps us interpret the meaning of the words used by others.
→ When communicating, some words are more important than others, and it is sometimes helpful to extract key facts and information from a lengthy speech.
Comprehensive Listening Examples
→ As an example, Annie is listening to a lecture from her professor in English. Annie understands most of what the professor says. She understands the meaning of the message. As a result, Annie is practicing comprehensive listening.
→ What brand name comes to mind when you think of shoes? According to cognitive skills, most people think of Nike or Adidas.
→ Furthermore, it illustrates the concept of comprehensive listening, which goes beyond merely understanding the message.
Comprehensive listening is called content listening because
Ans: the listener’s primary concern is to understand and retain the speaker’s message.
c) Critical Listening
→ During critical listening, one gathers information to evaluate and judge, forming an opinion about what has been said. Evaluation includes assessing strengths and weaknesses, as well as agreeing and approving of what has been said.
→ The listener must make significant cognitive effort to analyze what is being said and relate it to existing knowledge and rules while simultaneously listening to what the speaker is saying.
Critical Listening Examples
→ As an example, an employee might include technical jargon or complex words in a presentation. In this case, the ability to listen is minimized, while there is also no opportunity to ask probing questions.
If you are engaging in critical listening, your goal is to
Ans: the listener’s primary concern is to understand and retain the speaker’s message.
Critical listening involves engaging in a mental argument with everything a speaker says.
Ans: False
Listening non-judgmentally is important for effective critical listening.
Ans: False
Critical listening involves a number of important skills, including
(A) being patient.
(B) analyzing presented information.
(C) using words carefully.
(D) demonstrating a listening attitude
Ans: (B) analyzing presented information.
Critical Listening is more passive than Informational Listening.
Ans: False
d) Biased Listening
→ Biased listening is also known as Selective Listening. Biased listening is when a person listens to the thoughts of others with a skewed perspective. Biased listening can be influenced by certain stereotypes in the mind of the listener.
→ A biased listener can have judgments about the thoughts of others.Critical listening is different from biased listening because the listener assesses the speaker’s opinions without evaluating the speaker’s validity; instead, the listener is looking to confirm their own biases.
→ Biased listening is often unconscious to people. The distortion of facts can result from biased listening when one does not tune in to what the speaker intends to convey.
Biased Listening Examples
→ Imagine that your superior is briefing you on a new project. Because you’ve been excited about this assignment for a while, you’re waiting to hear about its details.
→ As you’re so concerned with the details of your assignment, you don’t hear everything your superior has to say. Because of this, your superior explains how they will evaluate you on this project, but you do not fully comprehend it.
→ Due to the lack of this information, you may not be able to perform as well as you could have.
Biased listening is a result of
a) Prejudices b) Semantic problem c) Arguments d) Discussions.
Ans: a) Prejudices
e) Appreciative Listening
→ Appreciative listening is a type of biased listening that encourages the listener to talk more and provide more information. It is a kind of biased listening that aims to boost a speaker’s self-confidence and enthusiasm.
→ As an example, a teacher who teaches public speaking appreciates listening rather than critical listening in order to boost the confidence of her students.
Appreciative Listening Examples
→ There are people who love opera and there are people who don’t. Some people enjoy dramatic movies or music and others do not. People’s perceptions can change a lot, which influences their opinions as well.
→ Those who enjoy appreciative listening can participate in it. This app does not require any sort of focus, and temporarily gets absorbed in the moment of listening.
What is the other name of discriminative listening
Ans: Fundamental Type of Listening
f) Empathic Listening
→ Empathic listening is also known as therapeutic listening. It is one of the favoured interpersonal skills. Empathy is the ability to connect with people and understand how they think.
→ It is easy for people to sympathize with other people by feeling sorry for them, but being empathetic towards other people is more difficult, and involves more effort on the part of the listener.
→ Counselors and therapists use this type of listening to help their clients reflect on their views without judging them or offering suggestions. Instead, they help their clients to reflect on what they are feeling and, thus, avoid misunderstandings.
g) Sympathetic Listening
→ This type of listening involves caring for the person you are listening to. Sympathizing involves feeling sorry for the person and helping them with ways to get over their sad period.
→ When you listen in this way, even if you do not deeply connect with the other person, you make an effort to make them joyful again.
→ It takes place between close friends. For example, when a close friend fails an important interview or fails an important exam, he listens to his sorrow.
h) Active Listening
→ Active listening is a crucial part of most forms of listening that we have discussed here in this article. Active listening involves participating in the listening process by asking questions or encouraging the speaker to speak more.
→ Listening of this type is commonly encouraged in work and educational environments, where the listener’s participation enhances the information gained through listening.
i) Partial Listening
→ Partial listening occurs when a listener is physically present, but his mind is not dedicated to the listening, or when he is daydreaming. Creative people with an active mind are more likely to be participating in partial listening.
j) Inactive Listening
→ When one listens inactively, one does not listen to the speaker and pays more attention to other matters. Active listening requires one to pay attention to the speaker, but the listener is not paying the speaker any attention.
→ This type of listening does not involve the listener in the conversation and does not ask questions or make inquiries so as to establish a better understanding of the matter.
Types of Listening Quiz / MCQs
Which of these factors do not enhance listening skills
Options:
| a) Attention b) Clear perception c) Fakeness d) Frankness The Correct Answer Is: c) Fakeness |
Listening is the ability to understand
Options:
| a) analyze b) respect c) Appropriately respond to the meaning of another person’s spoken and nonverbal messages d) All of these The Correct Answer Is: d) All of these |
We start forgetting what we listened _____before.
Options:
| a) 20 minutes b) 30 minutes c) 40 minutes d) 50 minutes The Correct Answer Is: a) 20 minutes |
What is the type of memory?
Options:
| a) Short Term Memory b) Working Memory c) None of above d) Both (a) and (b) The Correct Answer Is: d) Both (a) and (b) |
How much Stages of Listening
a) one stages
b) Two stages
c) Three stages
d) four stages
Answer: d) four stages
What are the name of Stages of Listening?
a) receiving, understanding, evaluating, and responding.
b) understanding, Retention, evaluating
c) None of these
d) Both
Answer: a) receiving, understanding, evaluating, and responding
What is the First Stage of Listening Skills?
a) Receiving Stages
b) Understanding Stages
c) Evaluating Stages
d) Responding Stages
Answer: a) Receiving Stages
What are the last stages of Listening skills?
a) Receiving Stages
b) Understanding Stages
c) Evaluating Stages
d) Responding Stages
Answer: d) Responding Stages
In Responding Stages of the Listening process the listener provide ____.
a) verbal or Non-verbal Reaction
b) Short or Long-term Memory
c) A listener can respond to what they hear either verbally or non-veryablly
d) All of above
Answer: d) All of above
What type of listeners are there?
a) Four
b) Five
c) Six
d) three
Answer
a) Four
What are the four types of listeners?
a) Active listeners
b) Passive listeners
c) Non-Listeners & Evaluative listeners
d) All of Above
Answer
d) All of Above
How much listening effect on our communication?
a) 20-35%
b) 5-15%
c) 25-40%
d) 40-70%
Answer
d) 40-70%
We listen at _____ % efficiency without training?
a) 20%
b) 25%
c) 30%
d) 35%
Answer
b) 25%
How much words could be spoke by a person in a minute?
a) 70-80
b) 90-100
c) 125-150
d) 120-140
Answer
c) 125-150
How much time required to shortly memorize a content?
a) Immediately
b) 5 minutes
c) 10 minutes
d)15 minutes
Answer
a) Immediately
A person can think how many words in a minute?
a) 150
b) 200
c) 300
d) 400
Answer:
d) 400
What will be the third stage of listening?
a)Responding
b) Evaluating
c)Understanding
d) Remembering
Answer:
b) Evaluating
In which stage the listener assesses the information they?
a)Responding
b) Evaluating
c)Understanding
d) Remembering
Which of these is not step in the listening process??
a) To stop talking
b) Receiving
c) Misinterpreting
d) Responding
Answer:
Misinterpreting
Which of these is the first step in the listening process?
a) Stop talking
b) Receiving
c) Interpreting
d) Responding
Answer:
Stop talking
Which of the following is the third step of listening?
a) Stop talking
b) Receiving
c) Interpreting
d) Responding
Answer
Interpreting
_____ is the last step of listening process?
a) Stop talking
b) Receiving
c) Interpreting
d) Responding
Answer
Responding
Hearing means perceiving with ears?
a) True
b) False
Answer
a) True
Which of these is not a type of listening?
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Musical listening
Answer
d) Musical listening
Which of these types of listening lacks depth?
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Musical listening
Answer
b) Superficial listening
In which of these types of listening, does the listener feel grateful?
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Musical listening
Answer
c) Focused listening
Which of these types of listening is followed by skill listener?
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Musical listening
Answer
b) Superficial listening
In which of these, the listener puts himself in place of the speaker?
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Musical listening
Answer
d) Musical listening
A successful manager should be a trained listener??
a) True
b) False
Answer
a) True
Which of these should be avoided for effective listening?
a) Pre-listening analysis
b) Listening to structured talks
c) Team listening
d) Predicting
Answer
Predicting
In which of these does the listener pick up special features?
a) Listening in conversation interaction
b) Listening to structural talks
c) Predicting
d) Team listening
Answer
a) Listening in conversation interaction
A well-organized talk is a ____ talk?
a) Short
b) Long
c) Random
d) Structured
Answer
d) Structured
Which of these should be avoided in pre-listening analysis?
a) Mental discipline
b)Concentration
c) Prejudices
d) Patience
Answer
c) Prejudices
Predicting is the technique to forecast what the speaker will say?
a) True
b) False
Answer
a) True
In which of these, should the listener be able to make connection between different segments of speech?
a) Listening to structured talks
b) Links between parts of the speech
c) Team listening
d) Predicting
Answer
b) Links between parts of the speech
Which of these is based of effective listening?
a) Note talking
b) Note talking
c) Letter talking
d) Predicting
Answer
a) Note talking
Which of these should be avoided while note talking?
a) Concentration
b) Evaluation
c) Listening
d) Using phrases
Answer
b) Evaluation
Which of these is not a deterrent to the listening process?
a) Reference material
b) Chats
c) Scientific text
d) Technical text
Answer
b) Chats
Which of these is not a deterrent to the listening process?
a) Lack of interest
b) Ego
c) Confidence
d) Fear
Answer
c) Confidence
What will be the third stage of listening?
a) Responding
b) Evaluating
c) Understanding
d) Remembering
Answer
b) Evaluating
Listening a ________ mental process that play vital role in our daily life?
a) Absorbable
b) Visible
c) Invisible
d) Eco able
Answer
c) Invisible
Listening is the ability to identify and understand what people are saying written by_______ in 1993?
a) Yagang
b) Underwood
c) Dakin
d) Howatt
Answer
a) Yagang
Views listening is a part of _______ process in which all participant can send and receive message?
a) Negotiating
b) Transactional
c) Constructive
d) Transformative
Answer
b) Transactional
How many stages of oral processes?
a) 1
b) 2
c) 3
d) 4
Answer
3
In Amelia (2011) who describe the process of listening?
a) Flowerdew
b) Miller
c) Both a and b
d) None of these
Answer
Flowerdew
Auditory message first received by ______ memory from environment around us?
a) Primary
b) Secondary
c) Tertiary
d) Sensory
Answer
Sensory
Wilson (2008) distinguish the process of listening into _____ catogaries?
a) 1
b) 2
c) 3
d) 4
Answer
2
Bottom-up and top-down processing are the process of __?
a) Listening
b) Hearing
c) Eco
d) Eco
Answer
Listening
The level of listening except?
a) Clarifying meaning
b) Acting generatively
c) Attentive presence
d) Hearing ability
Answer
d) Hearing ability
When the learner tries to understand what is happening?
a) Learning of gist
b) Learning of objective
c) Hearing
d) None of these
Answer
a) Learning of gist
How many kind of media use for broadcasting?
a) 1
b) 2
c) 3
d) 4
Answer
2
All story in the news that explain the news lead?
a) Body
b) A lead
c) Templates
d) Soul
Answer
Body
Learner problem in listening except?
a) Lack of confidence
b) Limited vocabulary
c) Fail to recognize signals
d) Lack of self-respect
Answer
Lack of self-respect
The speed of news delivery is quit fast in which sort of media?
a) Television news
b) Newspaper news
c) Internet news
d) Radio news
Answer
Television news
The greatest difficulty with listening is inability to control?
a) Speaker speed
b) Language
c) Both a and b
d) None of these
Answer
Speaker speed
What to do to explain listening ability?
a) Provide easiest material
b) Hearing news
c) Limited vocabulary
d) Provide challenging material
Answer
Provide challenging material
According to research, about what percent of each day does the average person spend listening?
a) 65%
b) 45%
c) 35%
d) 25%
Answer
45%
What is the last step in the listening process?
a) Responding
b) Clarify
c) Action
d) Listening
Answer
a) Responding
Which step in the listening process involves focusing on a particular sound or message?
a) Understanding
b) Responding
c) Listening
d) Attending
Answer
d) Attending
Which step in the listening process involves assigning meaning to messages?
a) Understanding
b) Responding
c) Listening
d) Attending
Answer
a) Understanding
There is new evidence to suggest that _____________ listeners are more likely to be skeptical when listening to information?
a) Content-oriented
b) Action-oriented
c) Self-oriented
d) Emotion-oriented
Answer
Emotion-oriented
The self-absorbed listener is primarily focused on _____________?
a) Their on need
b) Listen carefully
c) Focus on what teacher says
d) Responding
Answer
a) Their on need
Which listening barrier occurs when the coarse language of the speaker offends a listener?
a) Being self-absorbed
b) Focusing
c) Emotional noise
d) None of above
Answer
c) Emotional noise
The fear of misunderstanding others is called __________?
a) Emotional noise
b) Being self-absorbed
c) Lisner apprehension
d) Responding
Answer
c) Lisner apprehension
The tendency of a self-absorbed listener to require the conversation to focus on them is called _____________?
a) Communication dominant
b) Lisner apprehension.
c) Conversational narcissism
d) Self-absorbed
Answer
Conversational narcissism
The average person speaks at what rate??
a) 100 word per min
b) 110 word per min
c) 120 word per min
d) 125 word per min
Answer
d) 125 word per min
We have the ability to process approximately how many words of speech per minute?
a) 400-600
b) 600-800
c) 800-1000
d) 1000-1400
Answer
b) 600-800
Which of the following is the best definition of empathy?
a) Feeling sorry for other
b) Feeling what someone else is feeling
c) Understand the situation
d) Feeling guilty
Answer
Feeling what someone else is feeling
Most of our waking time goes in ______.
a) speaking
b) writing
c) hearing
d) writing
Answer
a) speaking
Listening, like speaking, reading, and writing, is ______.
a) a habit
b) an art
c) a gift of nature
d) a skill
Answer
d) a skill
A serious listener concentrates on_____.
a) other thoughts
b) the speaker’s body language
c) the speaker’s physical appearance
d) the message
Answer
d) the message
As a sympathetic listener, you should consider the message from the point of view of ______.
a) yourself
b) the speaker
c) others
d) the audience
Answer
b) the speaker
When a listener abstracts partially, listening is___.
a) distorted
b) slanted
c) obstructed
d) helped
Answer
c) obstructed
Active listening involves responding in what three ways?
a) Content, feeling and thought
b) Feeling, understanding and thoughts
c) Thoughts, skills and understanding
d) Mentally, verbally and non-verbally
Answer
Mentally, verbally and non-verbally
A statement that causes someone to value him or herself less is called a _________?Which of the following is NOT a disconfirming response?
a) Narcissistic response
b) Irrelevant response
c) Mentally response
d) Content response
Answer
Narcissistic response
Listening means to respond to advice or request.
a) True
b) False
Answer: a) True
Which of these is not a step in the listening process?
a) To stop talking
b) Receiving
c) Misinterpreting
d) Responding
Answer: c) Misinterpreting
Which of these is the first step in the listening process?
a) Stop talking
b) Receiving
c) Interpreting
d) Responding
View Answer
Answer: a) Stop talking
Which of these is the third step in the listening process?
a) Stop talking
b) Interpreting
c) Responding
d) Receiving
Answer: b ) Interpreting
_______ is the last step of the listening process.
a) Receiving
b) Interpreting
c) Responding
d) Stop talking
Answer: c) Responding
Hearing means perceiving with ears.
a) True
b) False
View Answer
Answer: a) True
Which of these is not a type of listening?
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Musical listening
Answer: d) Musical listening
Which of these types of listening lacks depth?
a) Appreciative listening
b) Superficial listening
c) Focused listening
d) Evaluative listening
Answer: b) Superficial listening
In which of these types of listening, does the listener feel grateful?
a) Superficial listening
b) Attentive listening
c) Appreciative listening
d) Evaluative listening
Answer: c) Appreciative listening
Which of these types of listening is followed by skilled listeners?
a) Focused listening
b) Evaluative listening
c) Attentive listening
d) Empathetic listening
Answer: b) Evaluative listening
In which of these, the listener puts himself in place of the speaker?
a) Focused listening
b) Evaluative listening
c) Attentive listening
d) Empathetic listening
Answer: d) Empathetic listening
References
- Khatabook. (2020b, February 11). What are the Types of Listening Skills? 8 Types Explained. Khatabook. https://khatabook.com/blog/types-of-listening-skills-with-examples/
- (c) Copyright skillsyouneed.com 2011-2024. (n.d.). Types of Listening | SkillsYouNeed. https://www.skillsyouneed.com/ips/listening-types.html
MBA,BBA.
I am Smirti Bam, an enthusiastic edu blogger with a passion for sharing insights into the dynamic world of business and management through this website.
I hold a MBA degree from Presidential Business School, Kathmandu, and a BBA degree with a specialization in Finance from Apex College,
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